Training is forgotten within a week
The script was read, the role play ran once — and on the floor it is still «let me just check».
A live voice conversation with an AI client based on your menu and scripts. After every dialogue — a score, an error breakdown and precise wording. 5 minutes per session.
Goal: get explicit agreement and lock in the deal date.
You need as many practice runs as it takes. No person has the capacity for that — AI does.
The script was read, the role play ran once — and on the floor it is still «let me just check».
Practising objections with everyone takes a trainer and hours of time. For 50 people that does not work.
A quarterly assessment shows knowledge of theory, not how a person talks to a client.
Every new hire means the trainer again, the mentor's time again.
The client's role, the employee's goal and your own material: a priced menu, a price list, a policy. AI skills for scoring are selected automatically.
Answer menu questions without mistakes and raise the bill with a fitting upsell
COFFEE SHOP MENU (prices in soum). Sizes: S / M / L. Cappuccino 22,000 / 26,000 / 30,000…
By voice or in chat. The AI client hurries, hesitates, objects — and catches mistakes: name the wrong price or ingredient and it will ask again.
A progress bar runs above the dialogue. It only moves for a concrete result, not for politeness or «let me check».
A score from 0 to 100, ratings by skill, what worked and what did not — and ready wording for what should have been said.
Solid base, work on the weak spots.
Brought the end of the offer into the conversation to prompt a decision: «there are literally 3 days left on the contract».
Handed control to the client: agreed to send the contract and wait. No concrete next steps or deadlines were fixed.
«I'll send the updated contract right now. Let's talk tomorrow at 15:00 — I'll answer any remaining questions and we'll sign in time for the offer. Does that work?»
Fits into your training. A practice session sits inside a course module like any other element: lesson → test → practice.
Recording and history. Every conversation is saved — the employee revisits past debriefs and sees their progress.
How many sessions, average and best score, weakest skills at the top. You can see who to train and on what.
Everyone practises on your menu and your script: a pricing mistake surfaces in the trainer, not at the till.
Before the first live client, a person has already had a dozen conversations and a review of each one.
Score dynamics, result distribution, skill averages — where the whole team is falling behind.
The trainer does not replace the mentor — it takes the repetition off them and gives numbers instead of impressions.
Send us a menu or a script — in a couple of days we'll assemble a trainer for you and run a demo for your team.
We'll be in touch within one working day. If it's urgent — write to us: