AI trainer for sales and service

Staff learn to talk to clients — on AI, not on your clients

A live voice conversation with an AI client based on your menu and scripts. After every dialogue — a score, an error breakdown and precise wording. 5 minutes per session.

Book a demo We'll build it on your scripts
Works in Russian and Uzbek
Closing the deal Advanced
Interested decision-maker Russian

Goal: get explicit agreement and lock in the deal date.

Interested decision-maker
The other party is speaking…
0:29 microphone
End and score
Client readiness Cold 25/100
Client is hesitatingReady to sign
Problem

A newcomer learns on live customers — and that is expensive

You need as many practice runs as it takes. No person has the capacity for that — AI does.

01

Training is forgotten within a week

The script was read, the role play ran once — and on the floor it is still «let me just check».

02

Role plays do not scale

Practising objections with everyone takes a trainer and hours of time. For 50 people that does not work.

03

Nobody knows who can actually do it

A quarterly assessment shows knowledge of theory, not how a person talks to a client.

04

Turnover wipes out the investment

Every new hire means the trainer again, the mentor's time again.

Solution

How it works

1 Setup

You describe the situation

The client's role, the employee's goal and your own material: a priced menu, a price list, a policy. AI skills for scoring are selected automatically.

Scenario
Coffee shop: menu and upselling

Answer menu questions without mistakes and raise the bill with a fitting upsell

Medium Voice / chat Russian Female
AI client
Coffee shop guest
Employee's goal
Answer menu questions without mistakes and make at least one fitting upsell
Your material

COFFEE SHOP MENU (prices in soum). Sizes: S / M / L. Cappuccino 22,000 / 26,000 / 30,000…

2 Practice

The employee talks

By voice or in chat. The AI client hurries, hesitates, objects — and catches mistakes: name the wrong price or ingredient and it will ask again.

A progress bar runs above the dialogue. It only moves for a concrete result, not for politeness or «let me check».

Transcript
I
Good afternoon.
Hello, how are you?
Me
I
Fine, thanks. You're calling about the deal, I assume?
Client readiness 25/100
3 Review

A review right afterwards

A score from 0 to 100, ratings by skill, what worked and what did not — and ready wording for what should have been said.

45 out of 100
Not bad — room to grow

Solid base, work on the weak spots.

5:07
Time
10
Replies
45
Score
Skills in this dialogue
Product knowledge80/100
Closing the deal45/100
Confidence40/100
Upselling10/100
Strengths
Using urgency

Brought the end of the offer into the conversation to prompt a decision: «there are literally 3 days left on the contract».

What to improve
Weak close

Handed control to the client: agreed to send the contract and wait. No concrete next steps or deadlines were fixed.

Say it like this:

«I'll send the updated contract right now. Let's talk tomorrow at 15:00 — I'll answer any remaining questions and we'll sign in time for the offer. Does that work?»

Fits into your training. A practice session sits inside a course module like any other element: lesson → test → practice.

Recording and history. Every conversation is saved — the employee revisits past debriefs and sees their progress.

Results

What the manager sees

An objective picture for each person

How many sessions, average and best score, weakest skills at the top. You can see who to train and on what.

A single standard

Everyone practises on your menu and your script: a pricing mistake surfaces in the trainer, not at the till.

New hires are ready sooner

Before the first live client, a person has already had a dozen conversations and a review of each one.

Analytics per scenario

Score dynamics, result distribution, skill averages — where the whole team is falling behind.

Assigned
48
Attempts
216
Completed
92%
Avg. score
67
Score dynamics
week 1week 7
Average scores by skill
Product knowledge78/100
Clarity of speech74/100
Rapport69/100
Upselling63/100
De-escalation61/100

The trainer does not replace the mentor — it takes the repetition off them and gives numbers instead of impressions.

Demo

We'll build it on your scenarios

Send us a menu or a script — in a couple of days we'll assemble a trainer for you and run a demo for your team.

We’ll build a scenario on your own material
We'll run a demo for your team
We’ll explain how to slot it into your current training
Number of employees:
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